Conditions générales

Terms and conditions

The terms and conditions were last updated on 21/05/2023

  1. Introduction

These general conditions apply to this website “” and to transactions related to our services between Sellers and Buyers.

  1. Mandatory

By registering on, accessing or otherwise using this site, you hereby agree to be bound by the terms and conditions set out below. The mere use of this website implies knowledge and acceptance of the present general conditions. In certain specific cases, we may also ask you to give your explicit consent. Sellers are required to provide all documents proving the legality towards the Laotian administration for the activity of seller and store owner concerning the installation of their products on our site “”.

  1. Electronic communication

By using this website or communicating with us by electronic means, you will receive and acknowledge that we may communicate with you electronically through our website or by sending you an email, and you will receive our agreements, for notices , publications and other communications that we provide electronically and that meet any legal requirements.

  1. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the Website and the data, information and other materials displayed on or accessible through the Website.

4.1 All rights reserved

Unless a specific content provides otherwise, no license or other rights are granted to you under copyrights, trademarks, patents or other intellectual property rights. This means that you will not use, copy, reproduce, process, display, distribute, incorporate into electronic media, modify, decompile, transfer, download, transmit, monetize, sell, trade or otherwise commercialize any of the materials on this website in any way. form whatsoever, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote.

  1. Responsible for use

By visiting our website, you agree to use it only for the purposes permitted and permitted by these terms and conditions, any additional contracts with us, and applicable laws and regulations, and online practices and guidelines. generally accepted industries. You must not use our website or our services to use, publish or distribute any material which consists of (or is linked to) malware; use the necessary data on our website for any direct marketing activity, or conduct any systematic or automated data collection activity on or in relation to our website.

It is strictly prohibited to engage in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability or accessibility of the website.

It is up to you to decide on the refund or replacement of the product that does not comply with the request, Luang-prabang-market is in no way responsible. You will have to bear the direct costs of returning the goods in the event of non-compliance with the customer’s request.

You are solely responsible for any decrease in the value of the goods resulting from handling other than that which is necessary to establish the nature, characteristics and functioning of the goods.

  1. Registration

You can open an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and you agree not to share your passwords, account information or secure access to our website or services with any other person. . You must not allow anyone else to use your account to access the website as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account closure, you do not attempt to open a new account without our permission.

  1. Termination

7.1 Right of withdrawal

You have the right to terminate your engagement with us at any time without giving any reason.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (eg a letter sent by post, fax or e-mail. You will find our contact details below. We will send you an acknowledgment of receipt of this withdrawal without delay on a durable medium (for example by e-mail.

7.2 Effects of withdrawal

24 hours after our agreement by email.

  1. Content Posted by You

We may provide various communication tools available on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. We may not be able to screen or monitor all content that you or others may share or submit on or through our website. However, we reserve the right to review content and monitor all usage and activity on our website, and to remove or reject any content in our sole discretion. By posting information or using any other communication tools available as mentioned,

  1. Control of use

We may, in our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the Website or any services therein. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of your access to or use of the website or any content you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings and/or any content which you have discarded or on which you are retained are permanently lost. You must not circumvent or circumvent, or attempt to circumvent or circumvent, any access restriction measures on our website.

  1. Guarantees and liability

Nothing in this section limits or excludes any warranty implied by law that it would be unlawful to limit or exclude. This website and all of its content are provided on an “as is” and “as available” basis and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, express or implied, as to the availability, accuracy or completeness of the content.

We do not guarantee this:

  • Whether this website or our products or services will meet your needs;
  • This website will be available on an uninterrupted, timely, secure or error-free basis
  • The quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you need advice, you should consult an appropriate professional.

The following provisions of this Section shall apply to the maximum extent permitted by applicable Laos law and shall not limit or exclude our liability in respect of any matter in respect of which it would be unlawful or unlawful for us to limit or exclude our liability. In no event shall we be liable for any incidental or consequential damages (including damages for loss of profits or revenue, loss or corruption of data, software or databases, or loss or damage of property or data) suffered by you or any third party as a result of your access to or use of our website.

Except to the further extent that any contract expressly states otherwise, our maximum liability to you for any damages arising out of or relating to the website or any products and services or sold through the website, regardless of the form of the legal action which imposes liability (whether in contract, equity, negligence, willful conduct, tort or otherwise.

It is clearly specified that Luang-prabang-market is only an administrative office, it only connects sellers and buyers, consequently it is in no way responsible for the problems linked between Sellers and Buyers on this site and concerning transactions. do with each other. Sellers and buyers must check whether the goods conform to the desire for sale and purchase before payment.

  1. Confidentiality

To access our website and/or services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct and up-to-date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. The emails we send to you are only related to the provision of agreed products or services.

  1. Export Restrictions / Legal Compliance

Access to the website from territories or countries where the content or the purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in violation of the export laws and regulations of Laos, People’s Democratic Republic of.

  1. Affiliate Marketing

Through this website, we may engage in affiliate marketing whereby we receive a percentage or commission from the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from companies. This publication is intended to comply with legal requirements for marketing and advertising which may apply, such as the Consumer Code in Laos.

  1. Affection

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms and Conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section shall be null and void.

  1. Violation of the present general conditions

Without prejudice to our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, we may take such action as we deem appropriate to deal with the breach, including the temporary or permanent suspension of your access to the website, contacting your internet service provider to ask them to block your access to the website, and/or taking legal action against you.

  1. Language

These general conditions will be translated exclusively into French, English, Laotian, Chinese. All notices and correspondence will be drafted exclusively in these languages.

  1. Entire Agreement

These terms and conditions constitute the entire agreement between you and Vientiane—real-estate and Market representing parent company regarding your use of this website.

  1. Update of these general conditions

We may from time to time update these Terms and Conditions. The date stated at the beginning of these Terms and Conditions is the most recent revision date. We will notify you in writing of any changes or updates, and the revised Terms and Conditions will become effective on the date we notify you. Your continued use of this website following the posting of any changes or updates will be deemed notification of your acceptance to abide by and be bound by these terms and conditions. To request an earlier version of these Terms and Conditions, please contact us.

  1. Choice of law and jurisdiction

These terms and conditions are governed by the laws of Laos, People’s Democratic Republic. Any dispute relating to these general conditions will be subject to the jurisdiction of the courts of Laos.


This website is owned and operated by Vientiane-real-estate and Market.

You can contact us about these terms and conditions by writing or emailing us at the following address:

Box 11324



[email protected]

To serve what is right